AWHD, Inc. / WEBRESELLER.NET ACCEPTABLE USE POLICY
(last modified 12/09/2003)

Violations

Violations of system or network security are prohibited, and may result in criminal and civil liability. Advanced Web Hosting & Design, Inc (webreseller.net) will investigate incidents involving such violations and may involve and will cooperate with law enforcement if a criminal violation is suspected.

Examples of system or network security violations include, without limitation, the following:

1. Unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorization of the owner of the system or network.

2. Unauthorized monitoring of data or traffic on any network or system without express authorization of the owner of the system or network.

3. Interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks.

4. Forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.

5. Use of the Use of Advanced Web Hosting & Design, Inc (webreseller.net) service to transmit any material (by e-mail, uploading, posting or otherwise) that threatens or encourages bodily harm or destruction of property.

Spam (UNSOLICITED EMAIL)

Customer shall not transmit or disseminate unsolicited commercial e-mail (UCE), or unsolicited bulk messages (Spam), including advertisements, informational distributions, and charitable or other solicitations. Nor shall Customer utilize UCE or Spam to promote or benefit any sites or businesses that are located on the webreseller.net network, nor to collect responses from UCE or Spam regardless of whether sent over the webreseller.net network.

Customer may not send or attempt to send e-mail messages or transmit any electronic communications using a name or address of someone other than Customer for purposes of deception. Any attempt to impersonate someone else by altering a source IP address information or by using forged headers or other identifying information, including the domain name is prohibited. Any attempt to fraudulently conceal, forge, or otherwise falsify Customer's identity in connection with use of the Service is prohibited.

After your first warning from the webreseller.net Abuse Department you will be charged at $45 / hour if we must further process SPAM complaints. In the event that emergency action is required by webreseller.net to resolve actions by anti-SPAM organizations to blacklist webreselller.net IP addresses or other threats to the webreselller.net network you will be charged at our emergency rate of $90.00 an hour. Because you are being charged DOES NOT mean this is acceptable. You are being charged the cost to process the complaints, inform the proper agencies of the problem, and overall administrative costs. If we feel as though this first offense was a deliberate attempt then your account and all associated Accounts will be closed without warning and without a refund.

Upon a second complaint, your account and all associated Accounts will be permanently closed without warning and without a refund.

Do not setup an open mail relay that is not password protected that can allow spammers to send SPAM. Please contact us if you have questions.

WE HAVE ZERO TOLLERANCE FOR SPAM

Payment

Payments are due on your corresponding billing date. Your billing date is the day the order was placed and processed. No refunds will be given on any services including setup fees. Please review our service level agreement for additional information.

Security Violations

You are responsible for any misuse of your account, even if the inappropriate activity was committed by a friend, family member, guest or employee.

You are responsible for any overage in bandwidth due to a security violation directly caused by client, admin, and/or employees. Bandwidth will be billed at the rate os $1.85 per gig.

IP Allocation

ARIN (the American Registry for Internet Numbers) is becoming very stringent with IP addresses, and refuses to grant them without a strict accounting of use of existing IP's.

Any IP numbers which remain unused after a 30-day period, according to our periodic 'ping' testing, will be subject to reassignment. No prior notice will be given, but we will email you at your current contact address to inform you that we have taken back the IP numbers. You can of course request more when you are ready to use them.

While we will allocate our customers an "unlimited" number of IP addresses, our allocation of IP addresses is limited by ARIN's new policies. These new policies state that use of IP addresses for IP based virtual hosts will not be accepted as justification for new IP addresses. What this means to you is that you MUST use name-based hosting where possible. We will periodically review IP address usage, and if we find that clients are using IP addresses where name-based hosting could be used, we will revoke authorization to use those IP addresses that could be used with name-based hosting."

INDIRECT OR ATTEMPTED VIOLATIONS OF THE POLICY, AND ACTUAL OR ATTEMPTED VIOLATIONS BY A THIRD PARTY ON BEHALF OF A ADVANCED WEB HOSTING AND DESIGN CUSTOMER OR A CUSTOMER'S END USER, SHALL BE CONSIDERED VIOLATIONS OF THE POLICY BY SUCH CUSTOMER OR END USER.

AUP is subject to change without notice

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